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MTL - Rebirth in a Perfect Era-Chapter 1759 Class gap
After announcing funding and future mobility deployment plans, Li Mu further announced the future hungry staffing structure.
He decided to be in charge of himself, to be the CEO of the company, and to take full responsibility for all the business of the company.
The leader of Lei Junlei is the COO of Hungry, responsible for the operation, publicity and promotion of Hungry;
Brother Liu Mindong Liu is responsible for the delivery side business, including but not limited to the construction and supporting of the rider team and the management of the rider team.
As for the other executives who are hungry, they will be hosted by both middle and senior management for the time being. At the same time, the best headhunting companies will be asked to find high-end talents in different fields across the country and even globally.
In the next two years, the development focus of Hungry Me, the spread of urban development, must cover all prefecture-level cities in the country in the shortest possible time.
Li Mu solemnly said at the meeting: "In order to meet the needs of the hungry fast coverage nationwide, we must set up five large business systems in the shortest possible time."
After a while, Li Mu wrote the five business systems he planned on the blackboard.
Business management system, rider management system, service management system, technology management system and safety management system.
Subsequently, Li Mu explained one by one: "On the one hand, the business management system is to expand the business and strive to connect all the formal restaurants in the coverage area. Are you hungry? However, everyone must pay attention to food safety. The important bottom line to consider and supervise maintenance for the general public is that any restaurant must be fully qualified and have a legal person entered into our internal business control system. "
"If a merchant has a food safety problem, depending on the seriousness of the problem, the maximum penalty for the merchant and all other restaurants under the legal person's name can be permanently restricted, and the victim can be actively assisted in claiming rights;"
"Customer complaints must be taken seriously and seriously. If a merchant commits fraud, abuse, or harms users, it must also be dealt with rigorously and severely. It is never allowed to favor merchants, mud, or inaction, and must give consumers a satisfactory explanation."
Having said that, Li Mu said to Lei Jiao, "Mr. Lei, are you introducing the Taobao store reputation system and the reputation ranking algorithm? Are you hungry? Each store must perform a reputation rating. If a store has fraud or customer complaints, it will be deducted directly Credit score, the lower the credit score, the lower the display ranking. Stores that are low to a certain degree must directly limit his exposure to reach the online presence. Even if the user actively searches, it must also show that he is accepting punishment and terminating the user's order. . "
Lord Lei nodded his head immediately and said, "The limit of exposure you said, we haven't used it on Taobao for the time being, but it is a good idea. We will call a technician after the meeting to develop this feature as soon as possible. And then share on both sides. "
Li Mu said with satisfaction: "It must be fast."
"OK."
Li Mu said, "Once an algorithm is formulated, it must never be adjusted privately by any individual, nor can anyone disclose the rules of the algorithm. We must fundamentally eliminate the possibility of internal corruption and internal cheating, and ensure the greatest possible degree. The company operates fairly. "
In the past life, when several takeaway platforms grew wildly, they had exploited vulnerabilities and corrupted algorithms, and the impact was very bad.
For example, on a certain platform, a manager asks a relative to open a restaurant, and then uses algorithms and resources to tilt the resources, and crazyly invests in the restaurant ’s investment. The restaurant ’s monthly turnover is even over one million yuan. It also caused a huge impact on the company's platform image.
Just like everyone is hungry or beautiful group, after choosing food, the first restaurant that comes out will always be the restaurant with the highest traffic. If this sorting is based on a fair and fair algorithm, there is no problem.
But if it is human intervention, it will directly affect the flow and income of each restaurant behind.
Li Mu's company never picks up on the treatment of employees, but anyone who wants to build their own mouse warehouse in their company must be severely punished and never tolerated!
Later, Li Mu said to Brother Liu: "Brother Liu, you have to play a twelve-point spirit, because the future size of this team will not be smaller than the current Taobao logistics, and the meal is high frequency. Compared with online shopping, consumers ’repurchase frequency is much faster. It is possible that a user will place three or four take-out orders a day, so the requirements for the rider team are very high."
"In the management method of a million-scale rider team, we must learn from the management model of the modern army. The platoons and battalions must be clearly divided and the leadership management structure must be clear and straightforward, even if it is a five-person distribution team. There must also be a person in charge who reports seamlessly to his superiors. "
Brother Liu immediately said: "I have considered this. My idea is to adopt a district management system, dividing five to eight districts at the national level. Each district is divided into provinces, and then it is a prefecture-level city. Administrative districts, specific to the management of urban areas, must be responsible for each city to develop a clear and clear pattern of district division, from the district director to the district, street responsible, a certain level of clarity and responsibilities in place. "
Li Mu nodded: "Furthermore, the rider team must provide adequate legal training. In any case, no acts of revenge, injury or abuse will be allowed to the user. Once there is, the rider team will be permanently fired. In serious cases, they will be transferred to police Authorities. "
Brother Liu said, "Mr. Li is assured that I will strictly demand this."
Li Mu said, "Not only should our rider team comply with laws and regulations, but also provide adequate protection to the rider team, personal accident insurance, accident injury subsidy funds, especially traffic accidents, and remind all rider team leaders. "If any rider is aggrieved and humiliated while observing discipline and law on the road, he must resolutely defend his rights to the end, and no one will shrink back."
Brother Zheng Jianjian head: "I will treat everyone as brothers and give them sufficient protection!"
Li Mu waved his hand: "Brother Liu, don't call your brothers and brothers with your employees in the future, and don't make public statements that your employees are brothers."
Brother Liu asked in amazement: "General Manager Li, why is this?"
Li Mu looked at him and said four words earnestly: "Class gap."
The rest, Li Mu did not say much, let him go to enlightenment.
Brother Liu likes to talk to employees about brothers, which is a characteristic of his last life.
Li Mu had learned about some of his behavior styles in his life. Although he did have a set of management styles, sometimes there were some things that were too empty or he was very happy.
Calling brothers and sisters with employees, it is easy to overdraw the enthusiasm of employees, increase employees' expectations of the company, and it will definitely help everyone's attitude and efficiency in a short period of time.
However, this thing is like the illegal drugs taken by athletes. It has anti-phagic effect. Once you can't make it, these will be back-phased, but will be rejected by employees.
There are many bosses who are good at drawing cakes, but there are too few bosses who are good at drawing cakes and have the ability to let employees eat cakes.
Most of those who care about painting and eat, end up with a betrayal.
Brother Liu came from a poor background, and he was very proud. Although his financial resources and social status have already entered the top class in the country, he still likes to behave very strongly. In Li Mu's view, some things are inevitable.
You told employees with a monthly income of several thousand yuan that everyone is a good brother, and I will take care of your work, life, children's education, parental support, housing and medical care. Everyone naturally has a worship of people like you at the top class. You have a strong credibility, it is easy to really believe in you, but once you break your word, and then want to get back this credibility, it will be as difficult as ever.
Moreover, some behaviors are somewhat contrived in Li Mu's opinion.
For example, New Year's Eve and New Year's Eve called the bottom employees to have a meal together. They called them brothers and sisters at the dinner table and pushed for a cup to change a cup. They felt as if they were integrated into everyone's group.
But no one knows, you have hundreds of hundreds of billions of assets, countless luxury homes, luxury cars, private jets, and a beautiful wife at home?
But what about the so-called "brothers" who eat with you?
After they have eaten with you, they will wrap up in cotton jackets and ride electric tricycles for delivery.
How about you After you eat and wipe your mouth, take your wife to Rolls Royce to return to your mansion of several thousand square meters, or take a private jet to go to the southern California to bask in the sun, go to Switzerland for skiing, go to France for shopping, go to Japan for hot springs ~ www .novelbuddy.com ~ The world is big, and there is a place for you everywhere.
Such a clear class gap, it is necessary to call others brothers and brothers, it is indeed a bit of self-deception.
Therefore, in terms of corporate management, Li Mu highly values Erma's routine.
Everyone is doing things together to make a career together, make money together, and achieve financial freedom. So whether it is the CEO or the bottom employees, even if it is only a front desk, everyone is a colleague, a collaborator, and there is a gap in strength between collaborators. Class differences are normal and reasonable.
Although Ali's Eighteen Arhats later left, overall, the Eighteen Arhats achieved financial freedom in Ali, and Boss Ma did not brag about their brotherhood with them. Everyone is a partner, simple and straightforward.
Teng Xun's Ma is usually more low-key, and his overall style is closer to the partner's strategy. For example, Zhang Xiaolong, the father of WeChat, has an annual salary of hundreds of millions. He is a top core member of Teng Xun, but has never heard Mr. Ma on any occasion said that Zhang Xiaolong is his Brothers.
Therefore, Li Mu did not want Brother Liu to manage Taobao logistics in this life. When he was hungry, the two huge teams, Riders, continued to use the siblings of the previous life. It would not make sense to rectify those imaginations, but they would be ignored by everyone. Laughed.
A team of dozens of millions of people, the CEO came to say that everyone wants to buy a house, who knows that it is bragging.
Brother Liu didn't seem to understand what Li Mu meant by "class gap", but he knew the number of things Li Mu had and told you something, you can understand it, you can understand it slowly, but even if you do n’t Do the same.
I really like to talk about "brotherhood" with the people below. It seems that Li Mu may not like this routine very much, so pay more attention in the future.