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MTL - My Years As a Car Dealer-Chapter 23 :BBA
Chapter 0023:
Lai Wu also found Zhang Chen, and scanned his body up and down several times. In a moment, his eyes were wide and round, and his mouth was open enough to put a dinosaur egg in, and he even muttered to himself. He wrote: "Impossible, impossible, he was intercepted by Ah Bao with people, and a dozen or so beat him. He should have peeled off his skin even if he didn't die!"
Zhang Chen noticed Manager Wang's angry face, and the system prompts sounded one after another in his mind:
"Happiness value from colleague Lai Wu: -50000"
"Happiness value from colleague Hao Qiang: -1000"
"Pleasure value from colleague Tang Hongbo: -1000"
"Happiness from colleague Fang Wu: -500"
"Pleasure value from colleague Zhang Hu: -500"
"Pleasure value from colleague Wang Qi: -500"
"Pleasure value from colleague Wang Keqiang: -1000"
Zhang Chen is so angry, isn't he just late? Why are you all so angry with me?
Especially this Lai Wu's pleasure value is minus 50,000, which makes Zhang Chen annoyed even more, is he sleeping with his wife? Or throw his baby in the well?
Manager Wang's face was not good. Zhang Hu, Wang Qi, and Fang Wu didn't dare to say a word. Their inquiring eyes turned to Zhang Chen, and they were very curious about what happened to Zhang Chen.
Hao Qiang and Tang Hongbo were different. They followed Lai Wuxun, and Manager Wang didn't speak. They didn't plan to let Zhang Chen go. They planned to take the opportunity to lay bricks to remind Lao Wang that this newcomer was too high and had gotten carried away.
Hao Qiang and Tang Hongbo waited for Lai Wu to start looking for Zhang Chen's troubles, but waiting left and right, Lai Wu seemed to be stupid, stunned and didn't speak.
Hao Qiang couldn't help it, and sneered, breaking the calm of the scene: "Yo, yesterday, the blind cat hit a dead mouse and sold a broken car, and its tail was up in the sky?"
"That's right, that's right, when Chuang Qiao sold a car, he dared to be late. In the future, he would definitely not take Manager Wang in his eyes." Tang Hongbo also refused to let go of the opportunity to beat the underdog, and quickly picked up the conversation. Chao Zhang Chen raised his eyebrows and smiled proudly, meaning that the labor and capital will harm you in person, what can you do to the labor and capital?
It's my fault that I'm late, but Manager Wang didn't panic. What are you two?
Zhang Chen's petty temper was unbearable, and instead of being led into the ditch by them, he stretched out his right hand towards them: "When will I pay the card money owed to me yesterday?"
"what?"
"this…"
…
Hao Qiang and Tang Hongbo lowered their heads in shame and dared not look at Zhang Chen.
They were so angry that they thought Zhang Chen, your kid doesn't play cards according to the routine, let's talk about your late arrival, what are you doing with the money?
"Okay, okay." Manager Wang said impatiently, and greeted Zhang Chen to come and stand, "I'll announce a few things..."
When everyone's attention was focused on himself, Manager Wang coughed dryly and continued: "The first thing, I'm going to adjust the order of receiving customers. The order of each person remains the same, just move Zhang Chen behind Lai Wu..."
"Happiness value from colleague Hao Qiang: -1000"
"Pleasure value from colleague Tang Hongbo: -1000"
"Pleasure value from colleague Wang Qi: -100"
"Happiness from colleague Fang Wu: -100"
"Pleasure value from colleague Zhang Hu: -100"
The voice has not yet landed, except for the stunned Lai Wu who did not say a word, the others fried the pot and shouted that it was unfair.
"Fair?" Manager Wang was in a bad mood today and spoke very aggressively, "You five sold five cars to labor and management today, and I will transfer you to Lai Wu."
"Five cars?"
"Co-authored and sold one per person!"
"Impossible, it's impossible, it would be nice to sell one a week."
…
Hao Qiang and the others exclaimed again, shouting that they couldn't do it.
"Shut up if you can't do it. Stand up for labor and management." Manager Wang spoke as if he had eaten gunpowder.
Without the noise, Manager Wang talked about two other things.
The second thing is that Manager Wang received a notice from the group that the financial companies affiliated to the Cosmopolitan Group, due to lack of funds and too many bad debts, are preparing to tighten personal car loans for new cars and used cars, at least for certain high-quality customers at this stage. Loans.
Everyone nodded to Manager Wang, indicating that they understood.
Manager Wang looked at Zhang Chen deliberately, afraid that he might not understand the hidden meaning when he arrived.
"I read the information you gave yesterday." Zhang Chen explained to Manager Wang that he understood the loan process of the financial company affiliated to the Sihai Group, and also knew that the so-called 'specific customers' refer to civil servants, employees of public institutions, and the benefits are good. employees of large groups, etc.
"Okay, okay." Manager Wang smiled slightly, sighing that college students are different, they don't need to rush, they know how to learn actively, "The third thing is, tomorrow is the day when the group will hold a quarterly commendation meeting, and the headquarters requires all branches All the staff gathered at the conference room on the eighteenth floor of the Wujiang Road headquarters at four in the afternoon, Zhang Chen stayed behind to watch the house, and the others went with me..."
It is the practice of the Cosmopolitan Group that when the quarterly commendation meeting is held, the monthly salary will be paid in cash.
It's a good thing to be able to receive a salary, but the atmosphere in the car dealership has become embarrassing. Most of the people are depressed and silent, as if it is a shame to go to the quarterly commendation meeting.
Later, Zhang Chen finally found out that the second-hand car dealership in the world is the last place in each quarter's assessment due to its bottom performance and less profit. All staff face-to-face criticism.
The owners of the car dealership, especially Manager Wang, regard it as a daunting way to go to the group company to hold a commendation meeting.
Manager Wang felt ashamed and blamed himself. He also wanted Xianyu to turn around and get rid of the predicament of being the last one in ten thousand years, even if he rose to the second last one.
In order not to be scolded by the leaders at the quarterly commendation meeting, Manager Wang also worked hard and tried his best to improve his performance.
However, the second-hand car dealership has a weak foundation and a small scale. If it weren't for the inventory cars supported by the group company, the damaged cars would have been crushed by several big dealers in the second-hand car market.
The subordinates are not good enough, and it is difficult for Manager Wang to support the overall situation by himself. As a result, the sales performance of the used car dealership is Wang Xiaoer's New Year, and it is not as good as one year.
If it weren't for Manager Wang's seniority and popularity, no one would want to come to a used car dealership to clean up this mess.
This is also the reason why Manager Wang treats Zhang Chen differently and adjusts the order of receiving customers after discovering Zhang Chen's talents.
"Manager Wang, can you let Zhang Chen go to the headquarters tomorrow, and I'll stay to watch the house?" Zhang Hu, an honest man, was timid. He went to several quarterly commendation conferences, and was frightened by the depressing atmosphere there.
"No, Zhang Chen has to stay and watch the house." Manager Wang scolded Zhang Hu with a bluffing face, and it was not easy to find a reliable subordinate. How does it affect work?
Zhang Hu was trained not to raise his head by the angry manager Wang, and Lai Wu, who had not spoken, said dissatisfiedly, "Pharaoh, our brothers can't raise their heads, it's all your fault."
"Ah?" Everyone exclaimed and looked at Lai Wu, wondering what was going on with him, so they scolded Manager Wang.
Lai Wu was usually very arrogant in front of Manager Wang. Others respectfully called Manager Wang, but he called Lao Wang, and when he spoke, he was neither big nor small.
Lai Wu didn't ignore other people's reactions, he continued to say to Manager Wang, "What age is it now? Are you still thinking about it?
If you want me to say, people are not rich but not rich, and horses are not fat, so we should sell what kind of car to make money, and what kind of car is good to sell.
Those second-hand cars imported through formal channels, the inventory cars distributed by the group company, and the damaged cars have few problems, but they make less money.
I think we should also sell high-profit medicine carts, large cutting carts, pure water, and blister carts.
Packed up and ready, not to mention the average rookie buyer can't see it, even if the connoisseur is not careful, it will hit the eye.
If you are worried about the after-sale service, we have revised the contract and removed all liability for compensation. Brothers are trying to fool around when they sell the car. As long as the car normally opens the door to the second-hand car market, it will not matter if there is a big problem in the future.
The money has earned us our pockets, and we will sue where we fall in love. "
Lai Wu's words aroused everyone's sympathy, and they all started to talk about it.
"Yes, yes, eight out of ten companies in this market do this."
"Others are not afraid, we have Sihai Group as the backing, let alone."
"Manager Wang, I really don't want to be looked down upon."
…
Zhang Hu and others didn't think so much. They just wanted to get rid of the last-place hat and not be looked down upon by others.
Hao Qiang and Tang Hongbo have the same ideas as Lai Wu. They feel that they will not be able to make money by selling second-hand cars, stock cars, and damaged cars through regular channels.
You can make more money by selling side-by-side goods.
"Lai Wu, how many times have I told you? Do business with good intentions and integrity." Manager Wang is upright and has his own persistence. , and found that except Zhang Chen who didn't speak, all the other six salesmen shouted, which made his heart go cold.
Zhang Chen didn't make a statement, but he agreed with Manager Wang's words that business must be done with good intentions, integrity, and credibility.
With the basic used car sales skills and the learning materials given by Manager Wang, Zhang Chen changed his views on used cars after seeing the models in the car dealership.
Second-hand cars are not synonymous with garbage. In fact, there are many new cars that are quasi-new, and those that have been used for many years are still in good condition and can be used normally.
In addition, Zhang Chen found that there is a big gap in the goals of buying used cars.
Some people are thoughtful, cautious, and thoughtful. They just finished their driver's license test and bought a second-hand car to practice their skills.
After about a month or so of driving skills, you may sell your car and buy a suitable new car.
The recommended price for them is around 30,000 to 40,000 yuan, or even a suitable car with a price of around 10,000 yuan, which has already met their needs.
Some people buy second-hand cars, like Jijie, because of insufficient funds and specific needs for the model.
Buying a second-hand car can relieve the financial pressure. If the model you recommend to him is wrong, she can point her nose at her mother and slap you again.
Some people buy used performance cars purely on a whim.
For example, the transfer rate of some small steel guns is so high, that is, after these car owners have had enough addiction, they will sell the car in about half a year.
…
Therefore, there is a big difference between used car sales and new car sales. It’s not just a matter of fooling around, but just trying to sell the car and everything will be fine.
It is necessary to recommend the most suitable model for the customer according to the needs of the customer, and at the same time tell the customer the advantages of this car, not to mention the disadvantages.
Instead of relying on fraud, to make the most profit.
People are not stupid nowadays, you play tricks on contracts, hide common faults, hide accidents and malfunctions that occur.
Even if it succeeds for a while, concealing the shortcomings and deceiving customers, selling the car, completing the performance, and earning a commission, it may be a one-shot deal.
Customers found serious problems in the process of use after the day, and it is light to come to the door to make trouble and claim for returning the car.
They will spread unfavorable news about the car dealership in their own network, thus offending countless potential customers.
If you let customers buy a satisfactory model, you will build trust in yourself.
Customers may still look for you when they sell the car in the future, they will look for you when they change their car, and they may even introduce relatives and friends to take care of your business.
To spread a good reputation and build a long-term reputation, Zhang Chen prefers the former compared to deceiving customers and making a one-shot deal.
Zhang Chen thought to himself, and suddenly the system prompted that the customer was scanned. UU Reading www.uukanshu.com
The host notices that there is a client approaching.
"Client: Zhao Cheng, male, 27 years old, member of the Maritime Safety Administration of Haibin City.
Budget: 50,000 yuan.
Requirements: Recently, my girlfriend and I are going to get married, and I have paid a down payment to buy a house in the seaside city.
Zhao Cheng's father-in-law asked Zhao Cheng to buy a high-end car for his son.
Zhao Cheng only had a deposit of 50,000 yuan in his hand. He visited the 4S stores in the seaside city, and wanted to buy a decent car to meet the requirements of his father-in-law. "
Zhao Cheng walked into the cosmopolitan used car dealership, looked around slowly, and immediately caught everyone's attention.
The morning meeting of the car dealership was in progress. Manager Wang sent Lai Wu, who ranked first in picking up customers, to receive customers, and the others continued to hold the morning meeting.
Lai Wu was in no hurry to greet customers.
As usual, looking at the client's dress from a distance.
The client in the distance was young, wearing an ordinary white T-shirt and cheap striped beach pants, probably worth a little more than the leather sandals on his feet.
Moreover, Zhao Cheng is thin, haggard, and has messy hair, which is very different from those high-spirited, shrewd and capable urban gold-collar and white-collar workers.
The customer seemed to be at home, and Lai Wu pouted. Based on years of sales experience, he had already made a preliminary judgment on Zhao Cheng: he is not a rich owner, and the model he wants to buy will not exceed 50,000.
Unable to earn a few commissions, Lai Wu greeted him weakly, and even the arm that held out his handshake was perfunctory.
"Hello, sir, I'm Lai Wu, the sales manager of Sihai Motors."
"Hello Manager Lai." Zhao Cheng is a car novice and knows nothing about cars, thinking that only BBA can meet the requirements for high-end cars put forward by his father-in-law.